Human resource management is an important part of any organization, whether large or small. Human resources manager develop, suggest and execute policies and decisions relating to the personnel within an organization. They ensure that the organization has the right staff balance in terms of experience and skills, training and development needs of employees are met with an overall seeing that the employer’s business aims are met with.
The Job Role and Responsibilities
Depending on the profile and size of the organization, an HR manager can be involved in different activities required by organizations including areas such as HR operations, staffing, working practices, conditions of employment, compensation & benefits etc. Commonly, an entry-level HR Manager can be working in any of the following roles:
- HR Operations: Focuses on overall organization development, developing HR systems and policies, quality management, strategy design and development.
- Staffing/ Recruitment: Develops and executes recruitment plans which starts from preparing job descriptions, to sourcing suitable candidates, coordinating interviews and selection and record-keeping.
- Business HR: Leads and manages the people management related agenda for specific businesses, includes leading change management projects, managing HR related internal and external communication, and preparing development plans for high potential employees.
- Compensation & Benefits: Looks after pay structure of employees including salary levels, incentives, commission structures and benefits packages.
Competencies and Skills Required
Human Resources management is all about effective communication and people skills. HR Managers have to deal with a variety of people within and outside the organization, negotiate and create a win-win situation for everybody. Some qualities that recruiters look for in an HR Manager include:
- Good communication skills.
- Problem-solving skills.
- Understanding of business and its needs.
- Excellent interpersonal skills and personal effectiveness.
- Overall project management skills.
Assessment for the ‘Right’ HR Manager
| HR Manager Profile | AMCAT Mapping |
| Communication Skills | English – High |
| Problem-Solving skills | Logical Ability – Mid |
| Understanding business and its needs | HR Domain Knowledge – Mid HR Situation Judgment Test – Mid |
| Interpersonal Skills | Agreeableness (Personality) – Mid to High Extraversion (Personality) – Mid |
| Project Management Skills | HR Situational Judgment Test – Mid to High |
Assessments Correlation to Performance
Globally standardized assessments on aptitude, domain knowledge and personality are used at the time of hiring to select high performers. Aspiring Minds’ (Now SHL)benchmarking study on HR Managers at a large IT company shows that personality and HR Situation Judgment Tests show a high correlation to success within the organization. Using the right mix of assessments and benchmarks, companies can select high performing HR managers in an objective and standardized manner, while reducing the number of bad hires by as much as 47%.
