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IT Infrastracture Support Executive
Netconnect supports its clients through various stages of Technology life cycle - Planning, Deployment, Management & Update/Upgrade, by providing skills in Technology Infrastructure on an outsourced basis.
Company Website: http://netconnectglobal.com/
Profile Offered: IT Infrastructure Support Executive
Salary Offered: INR 1.68-2.4 LPA
Job Location: Bangalore
Shift Timings: Rotational Shifts
Note: CAB FACILITY will be provided for Night Shifts.
Experience: 0-1 year
Course Specialization: Any Technical Graduate
- Providing support to Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
- The candidate will be responsible to handle inbound calls / emails / chats regarding technical issues for end users.
- The candidate will be responsible for remote infrastructure support delivery,performing problem cause analysis and resolving routine client problems.
Desired Candidate Profile:
- Excellent written and oral communication skills.
- Ability to identify basic hardware parts and awareness of basic hardware and basic networking concepts.
- User level familiarity with at least one e-mail client - Outlook, Notes etc. and skilled in commercially standard software applications and major operating systems.
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
- Willing to work in shifts.
Interview Location: Bangalore
Interview Process: 2 rounds of face to face interviews.
Training Period: 1 Month
- Education: B.Sc., B.Sc.(Hons.), B.Tech/B.E., BCA, BIT, M.Sc. (Tech.), M.Tech./M.E., MCA
- Salary: 2.4 Lacs
- Industry: ITeS/BPO