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Pricing Policy

Some Orders will be processed only after the email address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a test order that can delay processing and delivery. In these cases, customer service will attempt to contact you, using the information provided at the time of purchase. If is unable to reach you after its initial attempt, may cancel your order and may book your test slot for another customer.

If the amount you pay for a test is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to book a test before its scheduled on-sale or presale dateor you are able to book a test that was not supposed to have been released for sale, then: will have the right to cancel that test (or the order for that test) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site.

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