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Technical Support Executive

Benchmark Emails Pvt Ltd
0.6-1 years  |  2-3.25LPA  |  Gurgaon

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Job Description

About the Company:
Benchmark Email is a permission-based email marketing company that puts user deliverability and reputation at the forefront. Committed to bringing users the most up-to-date marketing trends and methods, Benchmark provides award-winning software and cutting edge features to both small businesses and corporations alike. Services are currently available in 7 languages.

Website:http://www.benchmarkemail.com/

Desired Experience: 0.6-1 years

Last Date to Apply : 30-05-2016

Tentative date of joining : will be communicated post registration window

Salary : INR 200000 LPA - INR 325000 LPA

Job Description and Skill Set Required:
-Providing Global Technical Support across 17 countries, so the candidate must be fluent with English language (written & spoken). Mandatory.
-Handling clients technical queries for our product (www.benchmarkemail.com) via Live Chat, Email and Phone Calls. Interacting with our development teams for a timely resolution of client issues.
-Strong knowledge of different Operating Systems, Browsers, Email Clients, and HTML.
-Ability to work independently as well as in a team.
-Organizational skills.
-Interpersonal skills.
-A logical mind to analyze and solve technical problems.
-Capable of working well under pressure.
-Enthusiasm to be continually learning.
-Willingness to work in rotational shifts.

Interview Process:
-HR Round
-Operational Round
-Final Round

 

  • Job Responsibilities: Technical Support Executive
  • Education: B.Tech/B.E., BBA, BCA
  • Work Ex: 0.6 - 1 yrs
  • Salary: 3.25 Lacs
  • Industry: IT

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