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Customer Support Executive

Konekt Marketing
0-0 years  |  2.04-3.5LPA  |  Mumbai

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Job Description

About Konekt Marketing Systems Pvt. Ltd:

Konekt Marketing Systems Pvt. Ltd. is a global provider of hosted platform services using the SaaS (Software-as-a-Service) model to help hotels and restaurants connect and engage with their consumers using the latest Mobile, Social Media, Email, Voice and Web based technologies to maximize direct revenue, repeat business and ensure high levels of customer satisfaction.
 
Our forte and proficiency lies in serving the hospitality sector with innovative technology.
 
Website: http://www.mobikontech.com/ 
 
Designation: Customer Support Executive

Remuneration: 

For Freshers: 2.04 LPA

For Experienced Candidates: 3.5 LPA

Job Location: Mumbai

Course specialization: Graduates / MBA (Marketing)

Desired experience: 0 to 1 years - 2012-2013 Batch

Job Description:

  1. You will be responsible for deploying product at client site and impart training to the client on the product.
  2. Answer all client queries related to product in future.
  3. Co-ordination and communication between the internal team and Clients for deployment and resolving of client issues.

 

Mandatory Qualification:

 

  • Must have excellent written and verbal communication skill.
  • Ability to think on his/her feet in stressful customer situations.
  • Must be highly analytical with good problem solving skills.
  • Should love to explore new gadgets/technology and interacting with new customers.
  • Ability to travel at short notice.
  • Team Player
  • Excellent Co-ordination skills.

 

Probation Period: 3 Months

Bond: None

Selection Process: HR screening followed by interview with Director - Operations and a final HR round


  • Education: B.A., B.Com., BBA, MBA, P.G.D.B.A, P.G.D.B.M.
  • Salary: 3.5 Lacs
  • Industry: IT

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