Interact CRM

Assistant Software Engineer

Interact CRM

0 - 0 Years   |   1.9 - 2.7 LPA   |   Mumbai
Job Description
About Interact CRM Pvt. Ltd.:
Founded in 2002, InteractCRM specializes in solutions for CTI Screen pop, Intelligent Contact Routing, Self Service Automation, Speech, Outbound Dialing, Campaign Management, Unified Agent desktop, Social Media Integration, Integrated CC Analytics and Customer Service CRM.

Their services include design, development, implementation and support of Avaya IC/OA, Business Advocate, Avaya VP/IR, PCS, Avaya IQ, CCE, Avaya Aura ContactCenter, AES, Cognos and Loquendo Speech. InteractCRM customers span Financial, Insurance, Education, Healthcare, Telecommunications, Public Transport and Retail sectors.

Company Website:

Profile Offered:
1.Assistant Software Engineer -Java Developer

2.Assistant Software Engineer- Implementation and Support

Note:The candidate selected for Assistant Software Engineer- Implementation and Support may have to work in US Shifts and travel on short & frequent international / domestic assignments based on the assigned project.

Salary Offered: INR 1.9 -2.7 Lacs per annum

Job Location: Mumbai

Course Specialization: B.E./B.Tech (CS/IT) / MCA / M.Tech [IT] / BCA / B.Sc [IT]

Experience:0-2 years

Job Description:

Assistant Software Engineer -Java Developer:

  • Work in the product development team to build / enhance the next generation Contact Center Solutions for our customers.
  • Deliver work in a structured manner using OOAD methodologies and provide technical insights to the team in the area of your expertise.
  • Documentation, Designing, coding & testing of Modules and components assigned.
  • Work in close coordination with the customer to ensure satisfaction through resolution of technical issues.

Assistant Software Engineer- Implementation and Support:

  • The candidate will be involved in deployment/ Implementation and understanding customer requirements and application change requirements from Clients and customize applications based on the scope and design of solution.
  • Investigate and troubleshoot (software product / application related queries) faced by the users / clients
  • Provide product support / responses within agreed time limits to the client

Desired Candidate Profile:

  • Candidate must have excellent knowledge of OOPS and database concepts (SQL or Oracle) and query writing. concepts
  • Candidate must have programming skills on Java / J2EE (Core Java, JSP, Servlets)
  • Candidate must have good analytical, logical and communication skills.

Shifts [Only for Assistant Software Engineer- Implementation and Support ] : Based on Project, may be night shifts.

Probation Period: 6 Months


Graduates: 2 Years

Post Graduates and Engineers: 1.5 years(18 months)

Interview Location: Mumbai

Interview Process: Personal Interview followed by Technical test and further rounds of face to face interview.



B.Sc., B.Sc.(Hons.), B.Tech/B.E., BCA, BIT, M.Sc., M.Sc. (Tech.), M.Sc.(Hons.), M.Tech./M.E., MCA, P.G.D.C.A

Work Experience:

0 - 0 Years


1.9 - 2.7 LPA



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