Voice Process
AaramShop
0 - 1 Years
|
0.9 - 1.4 LPA
|
New Delhi
Company Profile:
AaramShop is a hybrid retail platform that is completely focused on ensuring that you can shop for your daily essentials & grocery brands from the comfort of your homes or offices and have your orders delivered to you in a matter of hours, not days.
Website: www.aaramshop.com
Location: New Delhi
Desired Experience: 0 – 1 Years
Salary: INR 0.9 – 1.4 LPA
Tentative Date of Interview: Will be communicated post registration window is closed
Interview Process:
-HR
-Written
Job Description:
- Answer incoming calls from customers to take orders (Including Cross-selling, up-selling)
- Handle customer inquiries telephonically
- Manage and resolve customer complaints
- Process orders and ensure the delivery
- Follow up customer calls where necessary
- Describe products and services
- Maintain records of telephonic interactions & orders
Skill Set Required:
- Verbal Communication (English & Hindi), Phone Skills, Listening, Data Entry Skills, Customer Service & Multi tasking
- Person should have Convincing Skill
- Influences customers to buy product or service by following a prepared script to give product reference information.
- BPO experience, particularly in Telecom/E-Commerce/Customer Service would be given importance
Education:
B.Sc., B.Tech/B.E., BCA
Work Experience:
0 - 1 Years
Salary
0.9 - 1.4 LPA
Industry
ITeS/BPO
