loading
X
Chat
work
place

FIND JOBS

Post a Job
Federation Of Indo Israeli Chambers of Commerce

Training and QA Specialist

Federation Of Indo Israeli Chambers of Commerce

1 - 2 Years   |   4.2 - 6 LPA   |   Mysore
Resume Buddy
Create a professional resume and increase your chances of landing this job.
Resume Buddy
Analyze your resume and get a detailed feedback to make it better.
Mock Interview
Get a realistic interview experience and feedback while at home using our AI-based tool.
Job Description
About the Organization:
Established in 2012, the Federation of Indo-Israeli Chambers of Commerce (FIICC) South India is a non-government, industry-led and industry-managed organization, playing a proactive role in India's development process and serves as a much-needed link between the business communities of South India and Israel. FIICC is the only bilateral Chamber of Commerce in South India, which is committed to the development of Indo-Israel business and trade relations.

Website: https://www.fiicc.in

Job Profile: Training and QA Specialist

Job Location: Mysore, Karnataka

Salary: INR 4.2 - 6.0 LPA

Experience: 1-2 Years

Course Specialization: Any Bachelor's degree

Job Description:
We are looking for a Training and QA Specialist to enhance the competencies of individual employees by designing and conducting training programs that will boost employee's workplace performance in alliance with the University's core values.

Job Responsibilities:- Identify training needs by evaluating strengths and weaknesses
- Develop and oversee the production of classroom handouts, instructional materials, aids and manuals.
- Direct structured learning experiences and ensure accuracy of information and quality of delivery by monitoring mails and chat conversations.
- Acclimate new hires to the business and conduct orientation sessions
- Assess training effectiveness to ensure incorporation of taught skills and techniques into employees' work behavior
- Determine communication quality standards by studying inbound and outbound mails and chat; conducting test mails to advisors on new procedures.
- Contribute to team effort by accomplishing related results as needed.
- Verifies employee results by measuring skills in use of product knowledge, service ability, greeting, diction, listening, etiquette, objection handling and efficiency.
- Provides feedback to employees by monitoring mails; conducting monthly help sessions.
- Evaluates employee's approaches by rating effectiveness of communication service representatives by providing quality ratings.

Desired Qualification:
- Bachelor's Degree
- Minimum 1- 2 years' experience in similar role
- Fluent English

 


Education:

B. Pharm, B.A., B.Com., B.Com.(Hons.), B.Tech/B.E., BBA, BCA, MBA

Work Experience:

1 - 2 Years

Salary

4.2 - 6 LPA

Industry

Education

Resume Buddy
Create a professional resume and increase your chances of landing this job.
Resume Buddy
Analyze your resume and get a detailed feedback to make it better.
Mock Interview
Get a realistic interview experience and feedback while at home using our AI-based tool.
Please fill in the information below.

I agree that my application will only be submitted after I complete the concise test sent to my inbox.
Confirm
Cancel
  • Be a part of AMCAT pool
  • Get Feedback Report
  • Get certified for job roles
This is a premium job available to those with active AMCAT subscription.
Buy AMCAT and open premium jobs for you.
Your AMCAT subscription expired on 17/10/2019. Extend your subscription and apply to unlimited premium jobs.
  • Be a part of AMCAT pool
  • Get Feedback Report
  • Get certified for job roles
× SUBSCRIPTION EXPIRED!
×
Filters
Our website uses cookies to ensure you get the best experience. By browsing the website you agree to our use of cookies. Please note, we do not collect sensitive data and child data. See Privacy Policy.