Net Access is a professionally managed IT Infrastructure Solution provider. Powered by innovative approach its solutions, products and services are backed by the leadership and expertise of more than 20 years. Net Access delivers one of the industry's broadest portfolios of technology solutions and professional services to both large enterprise clients and SMB customers across multiple vertical industries.
Website: digital.netaccess-india.com
Profile Offered: Trainee
Job location: Chennai, Pune, Delhi, Bengaluru, Hyderabad, Kolkata
Course Specialization: B.Tech/B.E.
Desired Experience: 0 - 1 years
Roles and Responsibilities:
- Help end users to understand the CRM software for Sales, Service & POS module.
- Resolving queries raised by the end users in both technical and functional areas.
- Providing users with a go-to reference guide and encourage them to use it.
- Providing comfort to users as they start the process of using the new application.
- Ensuring users buy-into the system and understand the benefits it can deliver.
- Providing regular hints and tips emails throughout the implementation.
- Developing a learning strategy.
- Ensuring all users are trained on how to get their job done in the Application.
- Motivating the learners and help them see their progress.
- Increasing User Adoption.
- Conducting user experience testing to ensure that user experience meet the proposed needs.
Education:
B.Tech/B.E.
Work Experience:
0 - 1 Years
Salary
2.2 - 2.5 LPA
Industry
IT