Trainee Engineer

About The Company :
Zscaler is one of the most exciting technology companies around. Our mission is simple - it is to revolutionize Internet security through the magic of cloud computing. We are the leading, most innovative firm in a $35 billion market - security – and our passion is to bring cloud computing to Internet security just like Salesforce.com did to CRM. More than 5,000 organizations around the world are already using Zscaler - including amazing brands like General Electric, Nestle, NBC, Heinz, VMWare, Toyota, Schneider Electric-and more than 13 million people across more than 200 countries are protected by our systems every single day.

Website : www.zscaler.com

Job Profile : Trainee Engineer

Job Location : Bangalore

Desired Experience : 0 - 1 years

Course Specialization : Btech / BE-  Stream – Computer Science , Information Science

Training/Probation Period : None

Batches : 2015/2014

Salary : INR 3 LPA + Benefits  ( The Salary depends on quality/Skills /performance in interview rounds of the candidate )

Bond : None

Shift Type : Rotating Shift

Date of Joining : Immediate

Tentative Interview Date*: Will be communicated post registration window is closed.

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Descriptions :

-Provide first line phone/email consultation to independently debug complex security/network problems.

-Participate in a 24x7 Support Operation and 24x7 on-call rotation.

-Interface with Level 2 Team and assist the customer with testing or troubleshooting.

-Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams

-Create entries in our technical support on-line database to accurately document any incident resolution that is not found in our knowledge base.

-Assist in developing on-going training programs for the department.

-Promote a team environment by assisting and contributing to fellow Zscaler employees whenever necessary to enhance the professional development of everyone within the organization.

-Understand the product direction and customer use-cases and provide input on product & code changes through all points of the product cycle

Requirements :

-Excellent written and verbal communication skills.

-Basic understanding of operating systems such as Linux, Unix, Windows or Free BSD.

-Basic understanding of Computer Networks and TCP/IP

-Basic understanding of HTTP, DNS and network tools like Ping, Traceroute

Interview Process:

-Test

-GD

-Technical Interview

-Managerial Round

-Hr Round