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HDFC Bank Ltd.

Trainee Debt Management and Personal Banker

HDFC Bank Ltd.

0 - 0 Years   |   2.1 - 2.1 LPA   |   Bangalore
Job Description

About the Company: HDFC Bank was incorporated in August 1994. As of December 31, 2015, the Bank has a nationwide distribution network of 4,281 branches and 11,843 ATM's in 2,505 cities/towns. HDFC Bank is one of the leading private banks in India.


Eligiblity Criteria: MBA/PGDM - 2016 batch - 50% throughout 10th, 12th, Graduation and PG

Salary: Fixed CTC of 2,10,000 Per Annum (Additional Benefits/Perks: City Allowance basis posting location max upto 24000 per annum, Loan Benefits)

HDFC Bank is hiring for following 2 profiles -  

Profile 1: Personal Banker

Job description:  

- Relationship Management for a Portfolio of customers and providing Customer service
- Responsible for Cross Sell & enhancing relationship with existing customers and walk in customers
- Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account
- Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc
- Generation of referrals from internal database
- Report Generation & filing
- Review all critical reports, monitor cash levels, fraud control, etc
- Branch administration & ATM (onsite) management
- Branch Operations and Audit Compliance

To view complete profile of Personal Bankerclick here.

Profile 2: Trainee Debt Management

Job description: 

- Outbound Call Management
 -> To lead and manage an Outbound Tele calling Team addressing portfolio delinquency at the nascent stages and deliver high level customer service in the pursuit of Unit goals

- Inbound Call Management
 -> To devise strategies and approaches to effectively manage interactions with customers who call into the bank in response to outreach programs

- Non Voice channels
 -> To implement & recommend timing and nature of non-voice communication with customers

- People Management
 -> To lead and direct a large and diverse team of telecallers with a focus Improving productivity and sustaining high levels of performance

- Monitoring & Tracking
 -> To develop, implement and understand productivity and efficiency MIS used by the unit

Skills Required: 

- Should possess strong leadership traits
- Strong negotiation and communication skills
- Analytical and informed decision making skills
- A flexible and adaptable temperament is preferred
- A strong bias for achievement is preferred
- Strong people skills and a fair and transparent manner of dealing with people

To view complete profile of Debt Managementclick here. 


- Aptitude Test
-Group Discussion
- Interviews




Work Experience:

0 - 0 Years


2.1 - 2.1 LPA


Banking & Finance

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