Telesales Executive

Website: www.midocean.in

Profile Offered: Telesales Executive

Job Location: Delhi, Faridabad, Gurgaon, Ghaziabad, Noida

Course Specialization: 12th Pass (HSE), Any Graduate

Salary: 8000 - 12000 Per Month

Desired Experience: 0 - 0 Years

Telesales Representative Responsibilities
Include:

• Contacting potential or existing customers to inform them about a product or service using scripts
• Answering questions about products or the company
• Asking questions to understand customer requirements and close sales Requirements
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus

Roles and Responsibilities:

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company's reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

To know more,please visit www.freshersworld.com/jobs/telesales-executive-jobs-in-delhi-faridabad-gurgaon-mid-ocean-pvt-ltd-660914