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Technical Support Sales Agent
About The Company:
GoVirtualWorld is a Global Tech Support Company offering business and knowledge processing services to organizations and individuals, seeking higher operational effectiveness, greater flexibility and lower operating costs. We run in-house affiliate marketing and processes to generate local US business channeling via local marketing being 100% domiciled in US.
Salary: INR 3-6 LPA + Bonus (Depending upon the candidate’s experience , skills and current CTC)
Probation / Training Period: None
Desired experience: 1-5 Years
Tentative date of interview: Will be communicated post registration window is closed
Tentative date of joining: Immediate
-Handle inbound calls from U.S Clients regarding their Computers/Laptops/Printers/Network Security/Webmail and accordingly selling tailor made Technical Solutions.
-Good typing and verbal communication skills required.
-Excellent knowledge of PCs and Internet.
-Excellent Communication flow, sentence construction & correct grammar in written & Spoken English.
-Good Problem solving and influencing skills.
-Excellent Communication skills, Speech clarity, voice clarity, good pronunciation and should not have MTI (Mother Tongue Influence).
-Comfortable working in Night Shifts (US Hours).
-Staying abreast of tech issues and Pre-empting any foreseeable issues and troubleshooting accordingly to better serve clients.
-Ability to work with a diverse group of stakeholders both onshore and offshore.
-Experience interacting with multiple diverse clients and implementing processes wherever required (preferably with managing remotely).
- Job Responsibilities: Technical Support Sales Agent
- Education: B.Com., B.Com.(Hons.), B.Sc., B.Sc.(Hons.), B.Tech/B.E., BBA, BCA
- Work Ex: 1 - 5 yrs
- Salary: 6 Lacs
- Industry: IT