Technical Support Representative

About The Company:
Transact Global was started in 2008. We are an IT enabled Services and consulting company providing a broad range of customer and HR solutions, backed by technology, business analytics and consulting services that help create valuable relationships between our clients, their customers and employees. Our offerings span call center services, telemarketing operations, toll free support, IVRS support, technical support, Banking Services, software development & Analytics.

Website: http://www.transactglobal.com

Job Location: Bangalore

Desired Experience: 0-2 Years

Course Specialization: B.E./B.Tech(CS/IT)/BCA

Target Batch: 2018-2019

Salary: INR 1.2 LPA - INR 2.4 LPA
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description & Skill Set Required:
- Languages: Excellent English, Hindi (Mandatory)
- Work Timings: 9 :00 AM to 8:00 PM (Sundays week offs)
- As the part of the responsibility, you shall be the voice of the Robert Bosch Honda services.
- Exceptional customer service to all enquiries, Emails.
- Being polite, flexible and accommodating in efficiently handle large call volume
- Achieve and Maintain a consistent image of the service through performance and service orientation
- Ability to meet and exceed customer expectations to achieve customer delight.
- Great opportunity for Fresher’s , Experienced and for people Back to Work post sabbatical.

Interview Process:
- Technical Round
- HR Round