InnoServ Digital - Technical Support - Pune
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InnoServ Digital

Technical Support

InnoServ Digital

0 - 0 Years   |   Confidential   |   Pune
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Job Description
About the Company:
InnoServ Digital is a rapidly growing independent 360 digital marketing and media solutions agency headquartered in Pune, India. We are an ROI driven digital marketing company servicing clients from small businesses to large corporations who understand the importance of having an integrated digital marketing solution that adds value to their organization. We are considered as digital marketing pioneers by our clients as we have strong expertise formulating digital strategies for B2B and B2C Market exclusively.

Website: www.innoservdigital.com

Profile Offered: Technical Support

Job location: Pune

Course Specialization: M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA

Desired Experience: 0 - 0 Years

Roles and Responsibilities:
1. Identifying hardware and software solutions.
2. Troubleshooting technical issues.
3. Diagnosing and repairing faults.
4. Resolving network issues.
5. Installing and configuring hardware and software.
6. Speaking to customers to quickly get to the root of their problem.
7. Providing timely and accurate customer feedback.
8. Talking customers through a series of actions to resolve a problem.
9. Following up with clients to ensure the problem is resolved.
10. Replacing or repairing the necessary parts.
11. Supporting the roll-out of new applications.
12. Providing support in the form of procedural documentation.
13. Managing multiple cases at one time.
14. Testing and evaluating new technologies.
15. Conducting electrical safety checks on equipment.


Education:

B.Com., B.Sc., B.Tech/B.E., BCA

Work Experience:

0 - 0 Years

Salary

Confidential

Industry

IT
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