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Technical Support Executive
About The Company:
Trigensoft Solutions Pvt. Ltd is an ISO 9001:2008 certified software development and web development Company based in India.Headquartered in Pune, Maharashtra, we are providing IT solutions and IT-enabled services. Ever since our establishment, we have grown every day to meet the growing demands of our clients and surpass their expectations. Our expertise in providing industry-specific solutions and custom services has enabled us to deliver absolute business solutions to our worldwide clients. We are providing our services to small as well as big corporate houses including individual entrepreneurs using our unmatched expertise and cutting edge technology.
Salary: 1.2 LPA-3 LPA
Desired Experience: 0-2 Years
Tentative Date Of Joining: Immediate
Interview Process: Face to face interview
-Answering phone calls, writing replies to emails and excelling in customer service.
-Providing technical solutions to different problems of clients by taking help of different tools.
-Ensure that the call comments are properly arranged and suitable information is provided to clients.
-The standard of each call should be properly maintained in a comprehensive manner taking into view each aspect of attending the customer, listening to their problems and offer appropriate solutions to them.
-Should have the ability to work in a team and interact with the client.
-Good communication skills.
-Should be career oriented and professional.
-Willing to work in Fix shifts/rotational shifts/night shifts.
- Job Responsibilities: Technical Support Executive
- Education: B.Com., B.Com.(Hons.), B.Sc., B.Sc.(Hons.), B.Tech/B.E., BCA
- Work Ex: 0 - 2 yrs
- Salary: 3 Lacs
- Industry: IT