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RestoLabs

Technical Support Executive

RestoLabs

0 - 1 Years   |   3.6 - 3.6 LPA   |   Noida
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Job Description
About The Company:-
At Restolabs, we appreciate the desire, vision and pride that goes into powering a booming restaurant business. With this inspiring thought in mind, we have designed a user-friendly online ordering system, that is a dependable, quick, and secure. It syncs your restaurant brand, operations and sales in unison.

Website: http://www.restolabs.com/

Job Location: Noida (work from office)

Desired Experience: 0-1 year

Course Specialization: B.tech (CS/IT), MCA

Target Batch: 2021 & 2022

Training: 6 months

Stipend: 25,000-30,000/ month 

Salary: INR 3.6 LPA

Tentative date of interview: November

Tentative date of joining: Immediately

Job Description:-
Roles and Responsibilities:

-Must be Providing 2nd and 3rd-level technical support to clients.
-Take ownership of customer issues reported, debug and see it through to resolution.
-Following standard procedures for proper escalation of unresolved issues to the appropriate internal team.
-Worke in an engineering culture that is customer-focused.

Skills Required:
-Strong debugging skills.
-1+ years as a Support or Test engineer in a high-tech industry.
-Should be willing to wear multiple hats in different technical areas.

Interview Process:
-2 Technical rounds.
-1 HR round.

 


Education:

B.Tech/B.E., MCA

Work Experience:

0 - 1 Years

Salary

3.6 - 3.6 LPA

Industry

IT

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