Technical Support Executive

About the Company:
EZYTM TECHNOLOGIES was founded by an Indian professional entrepreneur Mr. Leeladhar Choudhary with an objective to provide online money transfer, recharge and bills payment services to masses of India across multiple devices like web, mobile or SMS.
EZYTM is the number one virtual wallet in India, to be integrated with NPCI (National Payments Corporation of India) and approved by RBI for Instant Money Transfers anytime, anywhere using IMPS, NEFT and RTGS. ezyTm is SSL secured. This means that all details that you enter, transactional and personal, will always be safe.
Ezytm provides faster and secure services. It is a trusted business, used regularly by clients; both individuals and businesses alike. We not only provide convenient and simple way to recharge, but give you a rewarding experience by way of DISCOUNT COUPONS and CASH BACK OFFERS. We are committed to provide 100% customer satisfaction.
EzyTm Technologies is considered amongst Jaipur\\\'s top notch Information technology solution and training providing company. We provide a complete IT Solution Like Website Development, Website Designing, Software Development, App Development, All type Api Services Provider(Like Recharge, Money Transfer, Bus Booking, Flight Booking, Hotel Booking ) , Hosting, Search Engine Optimization, Social Media Marketing etc.

Website:www.ezytmtechnologies.com

Job location: Jaipur

Desired Experience: Fresher

Target Batch Passout: 2018

Training/Probation Period:none

Salary:- INR 1.2lpa-1.8lpa
(The final CTC will depend upon candidate’s performance in the interview and will be at the company discretion)

Course Specialization: Any graduate

Bond: None

Tentative date of Joining: Immediate

Tentative date of interview: Will be communicated post registration window is closed.
* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description & Skill Set Required:
- Any Graduate or pursuing graduation or related field preferred (Basic knowledge of Any computer language like  Html, CSS, Asp.net C#, JavaScript).
- Should have an understanding of business-to-business relationships and a working knowledge of software/IT industry and information delivery systems.
- Should be able to present to senior-level executives.
- Should be soft spoken and patient while dealing with customers.
- Answering phones calls/email/faxes and letters and providing exceptional customer service in a timely and efficient manner
- Testing the working of an applications.
- Providing problem analysis and resolve client issues with the aid of available helpdesk tools (e.g. help files and Knowledge base articles.
- Providing the customer with the best of solution
- Ensuring call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion.

Last date to apply: 14 December 2017
- Technical round
- Face To Face Interview