Avenues India Private Limited - Technical Support Executive - Mumbai
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Avenues India Private Limited

Technical Support Executive

Avenues India Private Limited

0 - 2 Years   |   0.5 - 3 LPA   |   Mumbai
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Job Description
About the Company:
Infibeam Avenues limited is India's leading conglomerate which provides a comprehensive suite of SaaS based digitalplatforms with technical analysis and testing as well as payment solutions via the brand CCAvenue to businesses worldwide,including merchants, corporations and government. CCAvenue is a PCI DSS 3.2 compliant payment gateway platform and is India's largest direct debit engine, with 240+ payment option connecting to more than 55+ Indian banks on a real-time basis to process payments through Net Banking and also processes all types of credit cards, debit cards and digital wallet including UPI payments. The company offers payment solution to an estimated over 70% of India's retail e-Merchants. The company offers an end-to-end platform webservices with technical analysis and testing that allows merchants to set up an online store, manage the back-end (orders, inventory, and logistics), marketing, integrate with marketplaces and accept payments. Infibeam has implemented India's largest e-marketplace "GeM" (Government of India e-Marketplace). It is the only profitable and publicly-listed e-commerce company in India.

Website: www.ia.com

Profile Offered: Technical Support Executive

Job Location: Mumbai, Mumbai Suburbs

Desired Experience: 0 - 2 Years

Course Speciaization: B.Sc - Any Specialization, Computers, BCA - Computers

Job Description:

  • Troubleshoot software problems for Avenues clients
  • Being part of the Avenues Tech Support team means that you will interacts extensive with Indian and international clients to solve technical queries

We are looking for the best of the best to provide our clients with technical support,as we believe that excellent support is essential for every successful Solution

Requirements:

  • B.SC (IT), B.Com, B.A, or equivalent Diploma holders
  • Knowledge of basic Html & Scripting Languages
  • Excellent communication skills
  • Knowledge of cross platforms viz. ASP, JSP, JSP sockets, NET for integration
  • Willingness to work in shifts

 

Responsibilities:

  • Solve technical queries of local and international clients through email, live chat and telephone
  • Basic Database querying
  • Co-ordination with all Avenues Bank Partners
  • Provide technical support for account integration
  • On-site and off-site product training for clients

 

To know more,please visit www.naukri.com/job-listings-Technical-Support-Executive-technical-Support-Bsc-it-Avenues-India-Pvt-Ltd-Mumbai-Mumbai-Suburbs-0-to-2-years-100719001199?src=simJobDeskJD&xp=7


Education:

B.Sc., BCA

Work Experience:

0 - 2 Years

Salary

0.5 - 3 LPA

Industry

IT Infrastructure
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