Email us
Register for free
Call us : 011-49657800
X

myAMCAT Login

Looks like we don't have any active jobs matching your criteria right now. Why don't you check out these other jobs:

All JobsJobs in New DelhiJobs in Noida

Technical Support Executive (Inbound / Outbound)

Crazy Business Development & Solutions
Experience0-3 years  |  Salary1.8-3.6LPA  |  Job locationNew Delhi

Only AMCAT takers can apply to this job. Give AMCAT right away!

You can still take AMCAT now and apply to this job and
also to 1000s of exclusive opportunities every month!

How AMCAT Works?

step
Every month over 50,000 job seekers like you take the AMCAT More than 10,000 job openings added to myAMCAT every month

Job Description

About The Company: CRAZY BUSINESS DEVELOPMENT & SOLUTIONS Pvt. Ltd. provides full range of internet marketing & IT development services to various businesses over 4 years. Their experience helps to define the best online strategy to serve your marketing and sales needs.

Website: www.cbdns.org

Desired Experience: 0-3 Years

Salary Details: INR 1.8 LPA - INR 3.6 LPA

Tentative Date Of Interview: Will be communicated post registration window is closed.

Tentative Date Of Joining: Immediate

Last Date Of Registration: 15th April 2016

Job Description: 

Interface with customers based in US via inbound or outbound calls or the Internet for the purpose of resolving routine problems with Desktop, Laptops, Printers, Operating System, Network, Email and other products and deepening of sales.

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

Listen attentively to customer needs and concerns and demonstrate empathy.

Probe for and confirm understanding of requirements or problem.

Meet customer requirements through first contact resolution.

Confirm customer understanding of the solution and provide additional customer education as needed.

Prepare complete and accurate work and update customer file.

Effectively transfer customer requests to an appropriate party.

Perform other duties and responsibilities as necessary.

Skills Required: 

Excellent spoken and written communication skills.

Excellent customer service and interpersonal skills.

Excellent convenience and selling skills.

Basic technical knowledge of Operating systems (Windows XP/Vista/7/8/10/Mac OS).

Basic computer troubleshooting.

Intermediate Internet skills.

Interview Process: Telephonic and face to face interview.

  • Job Responsibilities: Technical Support Executive (Inbound / Outbound)
  • Education: B.Com., B.Sc., B.Tech/B.E., BBA, BCA, MBA
  • Work Ex: 0 - 3 yrs
  • Salary: 3.6 Lacs
  • Industry: IT
× SUBSCRIPTION EXPIRED!
Chat with us

     Welcome to AMCAT chat centre

AMCAT is India's largest employability test. Taking AMCAT can open up multiple job opportunities for you and it also provides you detailed employability feedback with suggested resources for improving your skills and increasing your chances of getting a job.

If you want to know more about AMCAT, want to buy AMCAT or have any support related questions, please fill the form and you can chat with our agents who are online (during business hours).



Email ID
All fields are compulsory
First name
Last name
Mobile number
Choose the topic of your chat
Email us
Your Query
Email ID
All fields are compulsory
First Name
Last Name
Mobile Number
Have you booked AMCAT?
Yes    No
Choose Query Type
Email Us
Call me back

     Welcome to AMCAT call me center

AMCAT is India's largest employability test. Taking AMCAT can open up multiple job opportunities for you and it also provides you detailed employability feedback with suggested resources for improving your skills and increasing your chances of getting a job.

If you want to know more about AMCAT, want to buy AMCAT or have any support related questions, please fill the form and Our agents will call you back .



Email ID
All fields are compulsory
First name
Last name
Mobile number
 
Please fill in the information below.