WhiteHat Jr - Technical Support Executive - Bengaluru, Chennai, Hyderabad
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WhiteHat Jr

Technical Support Executive

WhiteHat Jr

1 - 3 Years   |   1 - 3 LPA   |   Bengaluru, Chennai, Hyderabad
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Job Description
About the Company:
The world will split into creators and consumers. WhiteHat Jr makes kids creators in the new world with the first structured coding curriculum in the world for early childhood. Kids learn logic, structure, sequence and algorithmic thinking to generate creative outcomes like animations and apps.

All classes are taught via a live 1:1 Online platform connecting Top 99.9th percentile of certified teachers to kids 6-14 years of age.

Website: www.whitehatjr.com

Profile Offered: Technical Support Executive

Job location: Chennai, Bengaluru, Hyderabad

Course Specialization: B.Tech/B.E. in Computers, BCA in Computers, Diploma in Computers

Desired Experience: 1 - 3 years

Roles and Responsibilities:
• Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly.
• Understanding Operating Systems like Windows 7,8,10 and MacOS.
• Troubleshooting Network and Internet Issues for Clients.
• Fixing Software and Drivers on Client Systems.
• Understanding of Settings and Control Panel Options.
• Fixing Issues in Device Manager and External Devices.
• Understanding Latest Privacy Settings and Access Control in Devices.
• Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc.
• Adept at technology to troubleshoot and ensure smooth online class experience.
• Active listening skills, patience and detail obsession to maintain call logs.


Education:

B.Tech/B.E.

Work Experience:

1 - 3 Years

Salary

1 - 3 LPA

Industry

IT
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