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Technical Support Executive

Shyam Infotech
1-2 years  |  0.9-1.25LPA  |  Jaipur

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Job Description

Company Profile:

Shyam Infotech is focusing on Software Development, IT consulting and offering offshore outsourcing solutions to enterprises Worldwide. We brings together years of experience, not only in website design and web development, but also in vertical industries and business understanding, enabling to develop solutions that mirror and enhance our customer's real world business processes and requirements.

Website: www.shyaminfotech.com

Job Location: Jaipur

Desired Experience: 1 – 2 Years

Salary: INR 0.9 – 1.25 LPA

Tentative Date of Interview: Will be communicated post registration window is closed

Interview Process:

-HR

-Written

Job Description:

- Having a strong customer service focus with the commitment to excellence and desire to delight customers and being a customer ambassador who is passionate about creating a positive customer experience.

- Solving technical problems and delivering an experience so profound that customers love using our products and services and actively recommend them to others.

- Resolve customer issues, questions, complaints and escalations primarily through phone and email.

- Provide feedback and insights gained from the clients back to Product, Marketing and Support teams.

  • Job Responsibilities: Technical Support Executive
  • Education: B.Sc., B.Tech/B.E., BCA
  • Work Ex: 1 - 2 yrs
  • Salary: 1.25 Lacs
  • Industry: ITeS/BPO

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