Concentrix - Technical Support Engineer - International Voice - Chennai
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Concentrix

Technical Support Engineer - International Voice

Concentrix

0 - 5 Years   |   3 - 4 LPA   |   Chennai
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Job Description
About the Company:
A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.

Website: www.concentrix.com

Profile Offered: Technical Support Engineer - International Voice

Job location: Chennai( Kovilambakkam )

Course Specialization: Graduates / Undergraduates or Diploma Holders ( Arrears/Backlogs can be considered) 2020 passed outs are eligible .

Desired Experience: 0 - 5 years

Salary Offered: Rs 3L to 4L p.a

Roles and Responsibilities:
Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated •


Education:

B.Com., B.Sc., B.Tech/B.E., BCA

Work Experience:

0 - 5 Years

Salary

3 - 4 LPA

Industry

IT
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