Technical Support Engineer

We are a team of highly experienced professionals who have enriched their expertise and knowledge in telecom test & measurement industry for over 20 years. We have experienced and solved many critical problems related to various testing procedures and techniques involved in validating telecom elements and systems during major technology transformations over these years.

We decided to conglomerate under the brand SIMNOVUS to be able to share our knowledge and experience with the industry and help our customer partners to achieve the utmost precision & excellence in building quality & robust communication systems.

Website: https://simnovus.com/

Designation: Technical Support Engineer in LTE Technology (Uu, S1 and X2 interfaces)

Job Location: Bangalore

Desired experience:2-5Years

Salary: Good Hike on Current Salary

Education: B.Tech (CS/IT/EEE/ECE), MCA

Responsibility:
-Meeting customers, understanding their test requirement and documenting it.
-Performing technical evaluations in customer premise which would include defining the Scope of Work document listing down the LTE tests procedures definition
-Test execution and issues troubleshooting (including test environment setup, test equipment management and maintenance)
-Provide strong Technical Support to the customers remotely by troubleshooting the issues, generating reports and attending weekly/bi-weekly customer meetings.
-Conduct Onsite Deployment of products and solutions at customer's Lab and provide onsite technical support

Domain Expertise Required:
-Must have prior experience on overall eNodeB e2e, functional, Regression testing
-Good knowledge of LTE technology (Radio interface, S1/X2, protocols, LTE features), and basic IP knowledge
-In Depth knowledge of OFDM, MIMO technologies and LTE Physical layer
-Fundamental and working knowledge of RF Systems
-Fundamental knowledge of Electronics & Communication engineering is desirable
-Must have experience on any of the scripting languages Perl, python, etc.
-Must have knowledge on Linux and shell scripting
-Prior experience in operating test tools like TM500, IXIA, EAST is preferred
-Understanding of software testing concepts & QA concepts like generation of test cases for both manual & automated testing

Soft Skills Required:
-Self-starter and quick learner
-Should be able to work as part of a project team or as an individual contributor
-Experience of working in a product development environment
-Excellent problem-solving abilityto diagnose and localize technical problem using logical analysis techniques
-Ability to communicate easily with customer about technical issues
-Ability to suggest solutions on a pro-active way

Travel: Moderate to frequent travelling within and outside India.