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Technical Support Associate/Technical Sales Executive
About the Company:
GoodKarmaInfotech is a leading provider of tech support services to consumers and small businesses across a wide range of computing and communication devices and software. we delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year .
GoodKarmaInfotech offers tech solutions for various issues related to computers and the peripheral products like printers, Players and Networking Products. Subscribe to our services and avail excellent support from well-experienced Certified professionals. We will tackle your issues remotely through the Internet while you are relaxing at your home or office.
Desired Experience: 0 - 3 years
Last Date to Apply : 08-03-2016
Tentative date of joining : will be communicated post registration window
Salary : INR 1.2 – 3.0 LPA
Job Description and Skill Set Required:
- Responsible for taking control of and resolving Complex Technical and Escalated customer issues.
- Documents and Simulates complex customer issues to find solutions and fixes to customer inquiries and problems & may dispatch additional service as necessary.
- Provide Technical support with Issue resolution via Phone/Chat/Email electronic medium.
- Perform Activation/Deactivation & handle other technical Issues using Rosettastone Software & other Application tools
- Technical Round
- HR Round
- Job Responsibilities: Technical Support Associate/Technical Sales Executive
- Education: B.Sc., B.Sc.(Hons.), B.Tech/B.E., BCA
- Work Ex: 0 - 3 yrs
- Salary: 3 Lacs
- Industry: IT