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Good Karma Information Technologies Pvt Ltd

Technical Support Associate/Technical Sales Executive

Good Karma Information Technologies Pvt Ltd

0 - 3 Years   |   1.2 - 3 LPA   |   Noida
Job Description

About the Company:
GoodKarmaInfotech is a leading provider of tech support services to consumers and small businesses across a wide range of computing and communication devices and software. we delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year .
GoodKarmaInfotech offers tech solutions for various issues related to computers and the peripheral products like printers, Players and Networking Products. Subscribe to our services and avail excellent support from well-experienced Certified professionals. We will tackle your issues remotely through the Internet while you are relaxing at your home or office.


Desired Experience: 0 - 3 years

Last Date to Apply : 08-03-2016

Tentative date of joining : will be communicated post registration window

Salary : INR  1.2 – 3.0 LPA

Job Description and Skill Set Required:  
- Responsible for taking control of and resolving Complex Technical and Escalated customer issues.  
- Documents and Simulates complex customer issues to find solutions and fixes to customer inquiries and problems & may dispatch additional service as necessary.  
- Provide Technical support with Issue resolution via Phone/Chat/Email electronic medium.  
- Perform Activation/Deactivation & handle other technical Issues using Rosettastone Software & other Application tools

Interview Process:
- Technical Round
- HR Round


B.Sc., B.Sc.(Hons.), B.Tech/B.E., BCA

Work Experience:

0 - 3 Years


1.2 - 3 LPA



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