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Technical Support Associate/Technical Sales Executive

Good Karma Information Technologies Pvt Ltd
0-3 years  |  1.2-3LPA  |  Noida

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Job Description

About the Company:
GoodKarmaInfotech is a leading provider of tech support services to consumers and small businesses across a wide range of computing and communication devices and software. we delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year .
GoodKarmaInfotech offers tech solutions for various issues related to computers and the peripheral products like printers, Players and Networking Products. Subscribe to our services and avail excellent support from well-experienced Certified professionals. We will tackle your issues remotely through the Internet while you are relaxing at your home or office.

Website: http://www.goodkarmainfotech.com/

Desired Experience: 0 - 3 years

Last Date to Apply : 08-03-2016

Tentative date of joining : will be communicated post registration window

Salary : INR  1.2 – 3.0 LPA

Job Description and Skill Set Required:  
- Responsible for taking control of and resolving Complex Technical and Escalated customer issues.  
- Documents and Simulates complex customer issues to find solutions and fixes to customer inquiries and problems & may dispatch additional service as necessary.  
- Provide Technical support with Issue resolution via Phone/Chat/Email electronic medium.  
- Perform Activation/Deactivation & handle other technical Issues using Rosettastone Software & other Application tools

Interview Process:
- Technical Round
- HR Round

  • Job Responsibilities: Technical Support Associate/Technical Sales Executive
  • Education: B.Sc., B.Sc.(Hons.), B.Tech/B.E., BCA
  • Work Ex: 0 - 3 yrs
  • Salary: 3 Lacs
  • Industry: IT

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