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Technical Support Agent (Inbound / Outbound)

Solution 4 Matrix Inc.
Experience1-3 years  |  Salary0.96-3.6LPA  |  Job locationNew Delhi

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Job Description

About The Company: They are a proud organization offering broad range of web services and IT solutions comprising of website designing, web hosting, internet marketing, online branding, animation, web portals, e-commerce solutions and many more. They started their services 6 years ago and occupied a strong global client base within this short span of time. The foundation stone of their organization brought success signs for the very beginning of their hard work as marked with the name Solution4matrix. Climbing up success stairs, solution4matrix stamped stone marks in internet service world. All of this they achieved by continuously boosting their capabilities adopting updated tech-skills and trends. They have chosen professionals having unmatched combination of tech-expertise and work- consistency. Pertinacious nature of their development strategy boost up their work stamina with time and changing business environment that positioned our business touching heights of strong infrastructure, latest technology and focused team-work. Solution4matrix professional setup is fully ready to deliver maximum satisfaction and value in return of money paid by its clients.

Website: www.solution4matrix.com

Desired Experience: 1-3 Years

Salary Details: INR 0.96 LPA - INR 3.6 LPA

Tentative Date Of Interview: Will be communicated post registration window is closed.

Tentative Date Of Joining: Immediate

Last Date Of Registration: 19th April 2016

Job Description: 

Candidate should be well versed with computers, basic keyboarding skills & fair knowledge of browsers.

Prior experience of Semi-Tech process such as computer problems, antivirus etc.

Process inclination towards Tech or 'at least' Semi-Tech LOB.

Candidates from processes with Tech and Customer Support background will be given advantage.

Candidates with prior technical expertise will be given preference.

Skills Required: 

Problem Analysis and Resolution/Technical Knowledge/Customer Orientation.

Good communication skill.

Interview Process: Face to face interview.

  • Job Responsibilities: Technical Support Agent (Inbound / Outbound)
  • Education: B.Sc., B.Tech/B.E., BCA
  • Work Ex: 1 - 3 yrs
  • Salary: 3.6 Lacs
  • Industry: IT
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