Technical Sales Executive

About The Company

ABSAS is the brain child of two young and dynamic Indian entrepreneurs believing in growing together. ABSAS started its operations in 2009 and since then it has become one of the most successful companies in Academic Solutions Industry. As one the leading companies in this industry ABSAS has the changed the way how freelancers work.

200 employees strength in Noida and Kolkata has made ABSAS as one of the fastest growing companies in this industry. ABSAS works in the area of academic projects which are completed by our team of 2000 freelance subject matter experts and a dynamic team of 100 Academic Writers. Our strength lies in our volumes, our reach and individual attention provided to each expert to enable them to perform to the best of his abilities.

Website:  www.absas.net

Job Location:  Noida

Desired experience:  1 – 2 Year

Salary:  INR 2.4 LPA to 4.8 LPA

Target Batch Passouts:  2014/2013

Course Specialization: Graduate(preferred B.tech (IT))/ BCA/MCA/MTech(IT)

Tentative date of joining: Immediate

Tentative date of interview: Will be communicated post registration window is closed.

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:

-  Take ownership of customer issues reported and see problems through to resolution

-  Research, diagnose, troubleshoot and identify solutions to resolve customer issues

-  Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

-  Provide prompt and accurate feedback to customers

-  Ensure proper recording and closure of all issues

-  Prepare accurate and timely reports

-  Document knowledge in the form of knowledge base tech notes and articles

Interview Process:

- Personal Interview