Hope Group - Technical Engineering Support - Bengaluru, Chennai, Greater Noida, Gurgaon, Kolkata, Mumbai, New Delhi, Noida
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Hope Group

Technical Engineering Support

Hope Group

0 - 3 Years   |   Confidential   |   Bengaluru, Chennai, Greater Noida, Gurgaon, Kolkata, Mumbai, New Delhi, Noida
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Job Description
About the Company:
HOPE Technologies Private Limited, is a Subsidiary of Adroitec Information Systems Private Limited, an ISO 9001 Certified Global Consultancy and Services Company with state-of-the-art development centers in India and 100% owned US based subsidiary HOPE Consulting Inc., and a team of highly qualified and experienced professionals.
HOPE drives to stay at the forefront of technology, and a track record of excellence make HOPE ideally suited to be 'CAD/CAM, GIS Solution Provider'. HOPE is the exclusive distributor in India.
We bring global best practices and local resources to customers across industries and around the world.
Hope is the exclusive distributor throughout India.
Hope Technologies is the leading provider of software for professionals working on with Amazing Softwares platform.
We help clients in every type of organization around the world, from small and medium sized businesses to 91% of companies in the Fortune 100.
Our best Sales executives Toolbelt helps users to implement software with best in practice, easily monitor and improve team productivity.
We do all this by investing heavily in making our software intuitive to use even though we're solving complex customer problems - something we call ingeniously simple.
But don't just take our word for it. Here are some of the things our customers say about us in Customer stories.

Website: www.hopeindia.com

Profile Offered: Technical Engineering support

Job location: PAN India

Course Specialization: BE in Civil / Mechanical / Electrical Engineering

Desired Experience: 0 - 3 years

Roles and Responsibilities:
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.
Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them to resolution.
Create internal or external knowledge base articles/whitepapers.


Education:

B.Tech/B.E.

Work Experience:

0 - 3 Years

Salary

Confidential

Industry

Manufacturing
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