loading
X
Chat
work
place

FIND JOBS

Post a Job
Magnious Solution Pvt Ltd

Tech Sales Specialist (US & Canada Inbound Sales Process)

Magnious Solution Pvt Ltd

1 - 3 Years   |   2.4 - 4.8 LPA   |   Noida
Resume Buddy
Create a professional resume and increase your chances of landing this job.
Resume Buddy
Analyze your resume and get a detailed feedback to make it better.
Mock Interview
Get a realistic interview experience and feedback while at home using our AI-based tool.
Job Description

About The Company:

Magnious professionals are expert in blending excellent work with creativity. We follow professional approach to complete assignment in a cost effective way. We belief that clients and their dreams are important. Our team strives hard to make your dream possible.

Website: http://magnious.com
   
Salary: INR 2.4 to 4.8 LPA

Desired Experience: 1 to 3 Years

Tentative Date Of Joining: Immediate

Tentative Date Of Interview:  Will be communicated post regestration window is closed.

Job Description and Skill Set Required:

- Technical Knowledge On Apple Devices Ex:- MacBook Pro, iMac, Apple TV, iPad , iPhone, iPod,iTunes, iOS, iCloud etc.

- Excellent sales knowledge of Operating systems like Microsoft & Apple Operating System

- Technical Knowledge on All type of software and apps for both windows and apple

- Skilled on Router , Printer& Scanner and all type of email related issues

Key Responsibilities

 Receive and resolve customer’s tech related issues in our fast paced call and web based operations center.

 Primary specialists in the education and sales related to software and general assistance with various applications used by Magnious Solutions (P) Ltd.

 Identify and sales incidents, then document and retrieve pertinent information for logging, tracking and further escalation.

 Complete detailed summary forms of issues being escalated to other levels of support (if
required).

  Responsible to technical issues related to Desktop, Laptops & Printers, and Apple Products.

 Responsible to provide technical support assistance to US & Canada customers over the phone/remote access. Provide detailed and step by step instructions over the phone such that customers can solve the troubles on their own.

 Meet assigned productivity goals such as number of Remote per hour and first call resolution of
incidents, CSAT, etc.

 Various other duties as assigned by Technical Support Manager, Supervisor, Team Leads, or
Associate Director of Support Operations

Interview Process:

- HR Interview


Education:

B.Sc., B.Tech/B.E., BBA

Work Experience:

1 - 3 Years

Salary

2.4 - 4.8 LPA

Industry

IT

Resume Buddy
Create a professional resume and increase your chances of landing this job.
Resume Buddy
Analyze your resume and get a detailed feedback to make it better.
Mock Interview
Get a realistic interview experience and feedback while at home using our AI-based tool.
Please fill in the information below.

I agree that my application will only be submitted after I complete the concise test sent to my inbox.
Confirm
Cancel
  • Be a part of AMCAT pool
  • Get Feedback Report
  • Get certified for job roles
This is a premium job available to those with active AMCAT subscription.
Buy AMCAT and open premium jobs for you.
Your AMCAT subscription expired on 18/11/2019. Extend your subscription and apply to unlimited premium jobs.
  • Be a part of AMCAT pool
  • Get Feedback Report
  • Get certified for job roles
× SUBSCRIPTION EXPIRED!
×
Filters
Our website uses cookies to ensure you get the best experience. By browsing the website you agree to our use of cookies. Please note, we do not collect sensitive data and child data. See Privacy Policy.