Email us
Register for free
Call us : 011-49657800
X

myAMCAT Login

Looks like we don't have any active jobs matching your criteria right now. Why don't you check out these other jobs:

All JobsJobs in BangaloreJobs in Coimbatore

Team Lead/Assistant Manager – Student Support

Jigsaw Academy
Experience1-7 years  |  Salary3-4.2LPA  |  Job locationBangalore

Only AMCAT takers can apply to this job. Give AMCAT right away!

You can still take AMCAT now and apply to this job and
also to 1000s of exclusive opportunities every month!

How AMCAT Works?

step
Every month over 50,000 job seekers like you take the AMCAT More than 10,000 job openings added to myAMCAT every month

Job Description

About the Company

Jigsaw Academy is an award winning online analytics training institute. Jigsaw Academy has been acknowledged by blue chip companies as well as reputed education institutes for quality training.

Website:www.jigsawacademy.com

Salary: INR 3 LPA to 4.2 LPA

Key Responsibilities:

  • Ensure proper work allocation to the team for generating the login credentials and send instruction mails to students on time, Scheduling classes and communicating the same to faculty and students, Sending class and assignment related emails during the courses, Resolving student queries and providing support (technical & non-technical) as per the standard TAT.
  • Collecting survey forms and feedback in between and after the course ends for all batches.
  • Maintaining Student database, CV’s etc.
  • Ensure speedy resolutions and minimum escalations
  • Maintain the team rosters and ensure the team availability for student support for the entire week.
  • Provide MIS and reports to the management as required
  • Any other work that may be required for student support and management
  • Train the Team on all the processes

Skill Requirements:

  • 1-7 years of total experience preferably in technical support/operations industry/role
  • Team Handling experience of at least 2-3 years preferably in technical support/operations industry/role
  • Should have completed graduation
  • Should possess excellent communication skills and be able to persuade interested students.
  • Should have good knowledge of MS Office and Outlook. He/she should be adept in excel (especially in updating MIS and preparing reports).
  • Should be a quick learner and should be able to multi task.
  • Should be willing to work on weekends on a rotation basis
  • Should be willing to work on shifts (9am to 6pm), (11am to 8pm) on rotation basis
  • Job Responsibilities: Team Lead/Assistant Manager – Student Support
  • Education: B.Sc., B.Tech/B.E., BBA, BBM, MBA, P.G.D.B.A, P.G.D.B.M.
  • Work Ex: 1 - 7 yrs
  • Salary: 4.2 Lacs
  • Industry: Education
× SUBSCRIPTION EXPIRED!
Chat with us

     Welcome to AMCAT chat centre

AMCAT is India's largest employability test. Taking AMCAT can open up multiple job opportunities for you and it also provides you detailed employability feedback with suggested resources for improving your skills and increasing your chances of getting a job.

If you want to know more about AMCAT, want to buy AMCAT or have any support related questions, please fill the form and you can chat with our agents who are online (during business hours).



Email ID
All fields are compulsory
First name
Last name
Mobile number
Choose the topic of your chat
Email us
Your Query
Email ID
All fields are compulsory
First Name
Last Name
Mobile Number
Have you booked AMCAT?
Yes    No
Choose Query Type
Email Us
Call me back

     Welcome to AMCAT call me center

AMCAT is India's largest employability test. Taking AMCAT can open up multiple job opportunities for you and it also provides you detailed employability feedback with suggested resources for improving your skills and increasing your chances of getting a job.

If you want to know more about AMCAT, want to buy AMCAT or have any support related questions, please fill the form and Our agents will call you back .



Email ID
All fields are compulsory
First name
Last name
Mobile number
 
Please fill in the information below.