Amazon Development Center (IVONA Software) develops award-winning Text to Speech technology that is part of Voice User Interface of mobile devices, computers, and communication systems and services. Our TTS products have been awarded and recognized as market leading in terms of providing the most accurate, human-sounding voices and the best listener experience. The IVONA suite includes a wide range of specialty TTS solutions for business, telecommunications, mobile, and home use, with new offerings constantly being developed. Additionally, in support of its long-standing commitment to accessibility, IVONA works closely with the largest organizations supporting blind and visually impaired people all over the world, including the Royal National Institute for the Blind and the DAISY Consortium.
Website:- https://www.amazon.in/b?ie=UTF8&node=8518373031
Profile Offered:Team Lead
Job location: Bangalore
Course Specialization:BE/Btech (CS/IT),B.Sc (CS/IT)
Desired Experience: 1-3 Years
Salary: 3 LPA- 5 LPA
Roles and responsibilities:
We're seeking a Team lead for our delivery operations. In this role, you will be responsible for:
- Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing the delivery process from delivery station to customer address.
- Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
- Driving performance management of your team members. Preparing and implementing training and development plans for associates.
- Ensuring enough bandwidth in delivery team to ensure peak time delivery management.
- Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
- Conducting 4M and 5S audits for the delivery station on a daily basis.
- Stand-in for Area Manager.
Skill Sets Required
- A graduate with 1-3 yrs of experience in a customer facing environment or manufacturing.
- Strong execution skills, action oriented, go getter.
- Resourceful to identify the way to get things done using limited resources.
- Ability to work under pressure situations.
- Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
- Good people management skills.
- Comfortable with reading, writing and communicating in English.
Education:
B.Tech/B.E.
Work Experience:
1 - 3 Years
Salary
3 - 5 LPA
Industry
IT