SAPTHA TECHNO SOFT (INDIA) PVT.LTD - System Admin - Mysore
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SAPTHA TECHNO SOFT (INDIA) PVT.LTD

System Admin

SAPTHA TECHNO SOFT (INDIA) PVT.LTD

0 - 3 Years   |   Confidential   |   Mysore
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Job Description
About the Company:
Saptha Techno Soft is a proactive IT organization based in Mysore, incorporated as an entity promoted by well-qualified engineers, computer professionals and businessmen specialized in IT Enabled Services, Software Development, Web Applications, and Website designing, that brings several years of business along with their professional experience.

Website: www.sapthatechnosoft.com

Profile Offered: System Admin

Job location: Mysore

Course Specialization: B.Tech/B.E. in Computers

Desired Experience: 0 - 3 years

Roles and Responsibilities:
Give permanent Fix to the Desktop, Printer problems, basic LAN & server support issues Remote Call Closure within Norms
Follow- up the Checklist (s).
Load/ reload standard build operating system & configurations, aware of Installation & troubleshooting of critical applications & their usage guidelines.
Root Cause Analysis for repeat calls.
Call logging & follow- up action with the principal Vendors for warranty related incidents keeping helpdesk informed.
Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals.
Troubleshoot Network connectivity (LAN) issues.
Knowledge of C/ C is a plus Operating Systems (OS) installation / re- installation, upgrades and patches for desktops .
Software installations such as MS- Office, Acrobat Reader, mail client etc, installation of anti- virus on desktops and remove Virus.
Desktop Installation, Movement, Assign & Change Installation of anti- virus on desktops and remove Virus.
Configuration of Print devices (network and local) on desktops Desktop Configuration - Network, mail client, internet etc.
Co- ordinate with vendors for support.
The Desktop support Engineers shall provide assistance to the IT users.
The Engineers will be deployed full- time as per the project timings as required.
Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting
Adhering to resolution time.
Troubleshoot problems with Laptop Hardware, Application, printer and OS.
Configuration of devices attached to laptops. Skills to provide Remote support on Phone or through tool.
Backup & Restoration.
Diagnosing the server problems like system lsquohangrsquo, hard disk crash, etc.
Eager to learn new things and adapt them into work.


Education:

B.Tech/B.E.

Work Experience:

0 - 3 Years

Salary

Confidential

Industry

IT
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