Swift Support Respresentative

Pay Commerce India Pvt Ltd

1 - 3 Years |

3.5 - 5 LPA |

Kochi

Expired

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Job Description

About The Company :
Pay Commerce India Pvt Ltd is the leading open payments network which connects 95+ correspondent banks in 75 countries. The solution is targeted for banks, large corporates, payment service providers who transact high volume, low value payments. PayCommerces platform is designed to enable end-to-end payment integration capabilities and seamless automation of payment transactions from initiation to settlement. The solution delivers many benefits which includes significant cost reduction, faster go-to-market, improved compliance and cash flow optimization.

Website: http://www.paycommerce.com
Job Location: Kakkanad

Years of experience: 1 Year To 3 Year

Course Specialization: B.Tech/B.E(CS/IT)

Target Batch Passout: 2015-2013

Training/Probation Period: None

Salary: INR 3.5 LPA To INR 5 LPA (The final CTC will depend upon candidate’s performance in the interview, experience and will be at the company’s discretion)

Bond: None

Tentative date of Joining: Immediate

Tenative date of interview: Will be communicated post registration window is closed

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Last Date to Apply: 13 February 2017

Job Description and Skill Set Required:

- Respond timely and effectively to Client inquiries / issues.

- Monitor mission critical systems and applications – respond to incidents as required, escalating as necessary;

- Insure adherence to client SLA(s) regarding responsiveness.

- Enter all incidents, issues, inquiries into SWIFT Support ticketing system -compile daily / weekly / monthly reports as required;

- Compliance with SWIFT policies, procedures & regulations;

- 1/3+ years of Hands-on experience in Client Support - mission critical systems / applications monitoring, incident handling in an IT environment – preferably in a Financial Services capacity;

- Experience in supporting SWIFT systems – a plus;

Interview Process:

- Technical Round
- Management Round

Education:

B.Tech/B.E.

Work Experience:

1 - 3 Years

Salary

3.5 - 5 LPA

Industry