Support Executive

About The Company :
Star Technologies is a software development company and a global provider of IT and Process Outsourcing services. We provide application infrastructure software for the development, deployment, integration and management of business applications. Our goal is to maximize the benefits of information technology while minimizing its complexity and total cost of ownership. Our commitment is to provide solutions that translate into tangible business outcomes for our customers.

Website: www.startech.com

Job Location: Jaipur

Desired experience: 0-1 Years

Course Specialization: B.SC,B.Tech/B/E,B.Com,B.CA,BBA

Target Batch Passout: 2016-17

Training/Probation Period: None

Salary: INR 1.2 LPA (The final CTC will depend upon candidates’ performance during the interview and will be at the company’s discretion)

Bond: None

Tentative date of Joining: Immediate

Tenative date of interview: Will be communicated post registration window is closed

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Last Date to Apply: 10 July 2017

Job Description and Skill Set Required:

- Handling incoming calls from software customers
- working with customers to identify software problems and advising on the solution
- Build sustainable relationship and trust with customer accounts through open and interactive communication
- Handle software customer complaints and provide appropriate solutions &alternatives within time limit; follow up to ensure resolution, keep records of customerinteractions

Interview Process:
- Face To Face Round
- HR Round