Support Executive

About The Company

RoadRunnr is a B2B hyper-local on-demand delivery service. It helps book, track and manage deliveries at scale. As a technology enabled company the delivery solutions are at a click away.

Website: http://www.roadrunnr.in/

Job Location: Delhi/Gurgaon/Noida

Desired experience:  0 to 2 Year

Salary: INR 1.8 LPA to INR 2.16 LPA

Target Batch Passouts: 2013/2014/2015

Course Specialization: Any Graduate

Please Note: Only Male Candidates should apply

Tentative date of joining: Immediate

Tentative date of interview: Will be communicated post registration window is closed.

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:

- Handling in-person support desk for delivery drivers.

- Resolving drivers issues – salary/ incentive/ application / network and other functions.

- Outcalling drivers and giving them solutions to problems.

- Closing driver tickets with proper resolution.

Skill Set Required:

- Strong communication skills – English, Hindi

- Good Excel Skills – Able to use Vlookup, Hlookup, sumif, countif, formulae, pivot table

- Good interpersonal skills. Flexibility in work timings

- Previous experience in support/ relationship center preferable.

Interview Process:

- Multiple rounds of face to face interviews.