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Support Executive

Flexon Technologies Limited
1-2 years  |  0.6-0.8LPA  |  Durgapur

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Job Description

Company Profile:

Flexon Technologies Ltd. is an IT based Business Solution and services provider company. Over the years Flexon has gained extensive and expertise in implementing IT enabled products across various domains. Flexon is an ISO 9001:2008 certified company and takes pride in building strategic long - term client relationship.98% of our revenues come from existing customers.

Website:  www.flexon.co.in

Job Location: Durgapur

Desired Experience: 1 - 2 years in BPO

Salary: INR 0.6 – 0.8 LPA

Tentative Date of Interview: Will be communicated post registration window is closed

Interview Process:

-written round
-HR Round

Job Description:

- To ensure all enquiries and complaints (telephone, chat & e-mail) from customers are attended in a professional, efficient and responsive manner.

- Provide client support and technical issue resolution via E-Mail, phone, chat and other electronic medium

- Provide training to clients in the use of system and applications.

- Obtain general understanding of OS and application operations related to company offered services.

- Configure software to connect to Internet application servers.

- Sound grip on all the types of software’s & websites related to company offered services.

- Improving the overall customer relationship, delivering reliable administrative support and customer service.

  • Job Responsibilities: Support Executive
  • Education: B.Sc., B.Tech/B.E., BCA
  • Work Ex: 1 - 2 yrs
  • Salary: 0.8 Lacs
  • Industry: IT

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