Company Profile:
Flexon Technologies Ltd. is an IT based Business Solution and services provider company. Over the years Flexon has gained extensive and expertise in implementing IT enabled products across various domains. Flexon is an ISO 9001:2008 certified company and takes pride in building strategic long - term client relationship.98% of our revenues come from existing customers.
Website: www.flexon.co.in
Job Location: Durgapur
Desired Experience: 1 - 2 years in BPO
Salary: INR 0.6 – 0.8 LPA
Tentative Date of Interview: Will be communicated post registration window is closed
Interview Process:
-written round
-HR Round
Job Description:
- To ensure all enquiries and complaints (telephone, chat & e-mail) from customers are attended in a professional, efficient and responsive manner.
- Provide client support and technical issue resolution via E-Mail, phone, chat and other electronic medium
- Provide training to clients in the use of system and applications.
- Obtain general understanding of OS and application operations related to company offered services.
- Configure software to connect to Internet application servers.
- Sound grip on all the types of software’s & websites related to company offered services.
- Improving the overall customer relationship, delivering reliable administrative support and customer service.
Education:
B.Sc., B.Tech/B.E., BCA
Work Experience:
1 - 2 Years
Salary
0.6 - 0.8 LPA
Industry
IT