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Quapt Technologies

Shortlisted for Job Opportunity with Quapt Technologies for Customer Service Executive

Quapt Technologies

1 - 3 Years   |   1.2 - 2 LPA   |   Chennai
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Job Description

About the Company:

We are a product development company which is primarily concentrating on products that will create a societal impact. We are here to bring a positive difference. Difference in terms of the way we think and the way we apply things, how we treat people and how we care for others.

Website: http://www.quapt.com
Product: www.oolsum.com

Salary Details: INR 1.2 - 1.8 LPA

Desired Experience: 1-3 year

Probation Period: 3 months

Job Location: Chennai

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

Job Description:

-Taking calls from Dieticians & clients with respect to usage of Oolsum Platform
-Providing demo to dieticians where required
-Assessing the issues at high level and able to route the issues to respective teams in the company
-Able to reconcile reports
-Able to identify any issues with respect to settlements
-Track all issues related to production and follow-up till closure
-Work directly with the senior management and prioritizing the items

Skills Required:

-Passion towards customer support
-Good communication skills & reasonable logical skills
-Proficiency in English & Hindi
-Very good documentation skills
-Hands on experience with MS-Excel

Interview Process:

-Face to Face Discussion


Education:

B.A., B.Com., B.Sc., B.Tech/B.E., BBA, BBS, BCA

Work Experience:

1 - 3 Years

Salary

1.2 - 2 LPA

Industry

IT
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