About The Company:
Associated Technocrats Pvt Ltd (ATPL) is dedicated to the business of Sales, Service & Applications in the area of metal working machines since 1991. Our customers are spread in India and abroad and we have grown with them by providing reliable & performance machines. Our strengths are application engineering, training, efficient and prompt after sales support
Salary: INR 1.25 to 2 LPA
Job Location: Noida
Probation / Training Period: None
Desired experience: Fresher
Last Date to Apply: 7th March 2016
Tentative date of interview: Will be communicated post registration window is closed
Tentative date of joining: Post Final Exam
-Good communication skill - Oral & Writing.
-Respond to customer enquiries.
-Develop and maintain a positive client relationship through up customer service calls.
-Documentation of service complaints and assigning it to the service team member.
-Document and escalate difficult issues.
-Participate in meetings to improve productivity, resolve customer service issues and manage workload of team.
-Assist with training of new employees within department.
KEY SKILLS AND COMPETENCIES-
-Customer service experience in an office setting.
-Can calculate figures and amounts such as discounts, commissions, percentages.
-Strong ability to multi-task, prioritize and execute.
-Pleasing personality and attitude.
-Final HR Round
Diploma 3 Yr.
0 - 0 Years
1.25 - 2 LPA