Service Engineer

About The Company:
WEGoT is a fast growing IoT based water technology company focused on solving the problem of water at a global scale. We believe the first step in water conservation is tracking/monitoring of water consumption in a reliable, accurate and cost effective manner. Therefore, we are committed to ensuring that water is tracked at both supply and demand side across residential, commercial and industrial buildings. With recent infusion of 2 million dollars from marquee investors, we are looking to setup a world class sales, marketing and product team in pursuit of our mission.

Website: http://www.wegot.in/

Job Location: Bangalore

Desired experience: Fresher

Course Specialization: B.E/B.Tech(EEE/ECE/ME)

Target Batch Passout: 2019-2020

Salary: INR 1.8 LPA (plus conveyance will be provided).
(The final CTC will depend upon candidates’ performance during the interview and will be at the company’s discretion)

Bond: None

Tentative date of Joining: Immediate

Tenative date of interview: Will be communicated post registration window is closed

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Responsibilities and Duties:
- Basic troubleshooting, installation, maintenance and repair on designated equipment.
- Completing Preventative Maintenance and field modifications.
- Ordering and managing repair parts cycle times.
- Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
- Maintaining daily communications with customers to ensure resolution and proper follow-up.
- Maintaining tools and test equipment and ensuring they are properly calibrated.
- Utilizing the escalation process to resolve customer service delivery issues.
- Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
- The ability to lift and carry a toolbox that can weigh up to 6-7 Kgs.

Interview Process:
- Telephonic Round