Adroit Solutions provides highly customized computer consulting services for small businesses and organizations. We skillfully combine practical knowledge of a wide variety of businesses, expertise in business procedures and experience with development tools to develop dynamic and effective solutions in Microsoft Access and/or a professional presence on the web.
Website: www.adroitsolutions.com
Profile Offered: Service Engineer
Job location: Delhi
Course Specialization: ME/M.Tech, M.Com BSc, BCA, BE/B.Tech, PG Diploma, MSc, Diploma, B.Com, MCA
Desired Experience: 0 to 3 Years
Roles and Responsibilities:
Responds to customer complaints.
Evaluates and resolves problems of the customer.
Assists in installing the equipment.
Analysis, inspects and reviews findings to determine the solution to the problem that the customer demands.
Works alongside with technical sales engineers.
Offers customer training for the product; repairs, tests and maintains equipment.
Monitors performance of the product.
Maintains product manuals.
Provides customers with regular reports and feedback on their service requests.
Develops and maintains relations with customers.
Reports common complaints of customers to top management in order to address the
situation for future reference.
Makes recommendations to maintenance technicians.
Offers feedback on product development, features and functions.
Education:
B.Tech/B.E., M.Tech./M.E.
Work Experience:
0 - 3 Years
Salary
Confidential
Industry
Manufacturing