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Service Advisor/ Assistant Service Manager
About the Company:
Charnock Group was incorporated in 1999 with Registered Office at Bangalore, India. It all started as a setup with a vision to bring in the latest technologies that are globally renowned in the emerging markets in India. Advanced Technologies in automotive after sales services and professional mechanised cleaning systems were the key focus domains. After having brought about a revolution in respective domains in recent years, Charnock is extensively focusing on Professional Cleaning Technologies. With increased realization of the size of the professional cleaning market and its potential wealth creation across industry verticals in India that is grossly underestimated, Charnock is leveraging its resources to maximize its shareholders value.
All along Charnock has been identified as a niche industry player, with clear objective of maximizing the price - value proposition to its offerings & combining it with personilized services across the value chain. Charnock's central theme of offering "Concepts for total cleaning and workplace hygiene "has been widely accepted by all industries as it offers all key services and product technologies under one roof. The theme's functioning has resulted in Charnock being accorded as the "most preferred suppliers and consultants" for professional cleaning technologies.
Desired Experience: 2 – 3 years
Salary: INR 2.4 - 3.0 LPA
Job Location: Bangalore
Tentative date of Interview: will be communicated post registration window
Job Description :
-Register service complaints
-Plan and execute service complaints / deliverables.
-Train and motivate service engineers
-Coordinate with service engineers Branch wise
-Arrange for Machine demos
-Coordinate with service engineers on after sales like installation, commissioning, service complaints
-Coordinate with customers through Telephone & professional emails regarding service issues
-Draft spares quotations/Proforma invoices/AMC proposals
Skills Set Required :
-Must have strong & excellent written & verbal English communications skill
-Knowledge of EXCEL
-Should understand kannada&hindi
-Face to Face Interview
- Job Responsibilities: Service Advisor/ Assistant Service Manager
- Education: B.Tech/B.E.
- Work Ex: 2 - 3 yrs
- Salary: 3 Lacs
- Industry: IT