Senior Representative - Release Assurance

SHL helps organizations assess, select and develop the right people for the right roles using proven, science-based assessments, technologies, consulting services and benchmark data and offer support to clients across theentire employee life cycle, engaging HR and leaders from Finance, IT, Sales and other organizational teams. As a result, we help executives improve business performance by realizing the value and potential of people.

Website:www.shl.com

Job Location: Gurgaon

Desired Experience: Freshers

Course Specialization:B.E/B.Tech(CS/IT)

Target Batch:2022

Salary: INR 4,75,000 LPA

Tentative date of interview: August/September

Tentative date of joining: Immediate

Job Description:

-The candidate shall work on Customer Experience Testing
 for all scheduled releases.
-The candidate will collaborate with Internal
 stakeholders and report them for any issues or bugs
 identified in UAT.
-This is an Individual Contributor profile and reports
 toDeputy General Manager -Release Assurance.

Key Accountabilities:

-Conduct User Acceptance Testing for the release
 projects; report issues/bugs to respective teams.
-Deeply analyse and flag whether migration was success
 and identify production-related issues.
-Understand user test flows and be able to replicate them
 to ensure system sanity.
-Communicate regularly with other UAT Project Managers,
 QA Leads, Development Managers and Digital Core
 members•Report system status to internal stakeholder as
 necessary -through summary reports.
-Define the User Acceptance Criteria for any incident
 logged.
-Review the Incident tickets to ensure it has
 reproducible steps.
-Prioritize and multi-task the job on hand.
-Collaborate with the Release Managers, Quality Assurance
 Team and Team Digital to ensure that the customer
 journey align with test scripts and plans.

Skills Required:

-A minimum of 0-2 years of overall work experience;
 relevant experience preferred
-Previous experience in conducting User Acceptance
 Testing (UAT) for the platforms is good to have.
-Detail-oriented, with strong analytical and problem-
 solving skills
-Excellent verbal and written communication skills which
 cater to both technical and functional audiences.
-Enthusiastic and engaged team player with the ability to
 inspire colleagues
-Tech-savvy and proficient in Microsoft Office
-Demonstrates ability to manage quality and productivity
 through continuous improvement and variation management

Interview Process:

-Online Assessment
-2 Interview Rounds