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Senior client servicing

Hopintown
2-4 years  |  4-6LPA  |  Mumbai

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Job Description

About the Company:
HopInTown (HIT) has a vision to enrich lives of people with memorable moments, joy, happiness and awesome experiences. It aims to be the best customer experience brand head-quartered in India. It is a unique & innovative platform for “Experiences & Activities” that one can indulge in residential or destination city across the globe. It provides a platform for customers to discover, choose and purchase Experiences & Activities, across various categories. It is co-founded by 3 musketeers who have combined 50+ years of experience in Technology, Travel, Hospitality, Sales & Marketing, Design, User Experience etc. It hasa strong focus on Product Research & Development, Marketing, Customer Servicing and Technology, for value addition, differentiation, competitive advantage & sustainability. Design thinking permeates all functions. It offers an innovative workplace, for employees, full of exciting opportunities, benefits and a place for creative expression.

Website:https://www.hopintown.com/

Desired Experience: 2-4 years

Last Date to Apply : 06-05-2016

Tentative date of joining : will be communicated post registration window

Salary : INR 4 LPA - INR 6 LPA

Job Description and Skill Set Required:
-Interfacing with customers as well as service providers, end to end in all areas: Sales, Relationship Management, Project Management and Vendor Management Design &
-Plan, develop and manage of client projects typically several at once.
-Bench-mark and negotiate with service providers / vendors / agencies
-Completely responsible for operational and financial performance of the practice.
-Spearhead ideas to optimize the practice
-Explore your passion areas & add value in other functions within the company
-Ability to understand customer’s mind set; empathize
-Inherent design instincts
-Good presentation and communications skills
-Ability to multi-task & handle cross-functional interactions
-Ability to learn quickly & adapt
-Ability to lead people

Interview Process:
-Telephonic Round
-HR Round

 

  • Job Responsibilities: Senior client servicing
  • Education: B.Tech/B.E., BBA, MBA
  • Work Ex: 2 - 4 yrs
  • Salary: 6 Lacs
  • Industry: Television/Media/Journalism

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