Sales Executive

About the company:
Ninjacart is India’s largest B2B Fresh Produce Supply Chain Company. Our made-for-India technology and India centric solutions have disrupted the way fruits and vegetables move to people’s plates, thereby improving the lives of producers, businesses, and consumers in a meaningful manner.

Website: www.ninjacart.in

Job Profile: Sales Executive

Job location: Delhi NCR

Desired Experience: 0-1 year

Salary: INR 2.4 LPA

Course Specialization: Any Graduates

Tentative date of joining: Immediate

Job Description:
Sales team at Ninjacart is all about driving growth by solving customer problems and ensuring we deliver compelling value proposition. On a typical day, sales team drives, Customer acquisitions, retention, growing basket size and growing Ninjacart platform

Responsibilities:
New customer addition: Explore a particular geography for a potential sales opportunity and onboard new customers into ninjacart platform to drive sales

Build relationships with our customers to improve retention and drive daily orders Improve basket size: Find innovative ways to increase SKU lines and Volume per order

- Increase the customer base in the particular locality
- Search prospective clients, Generate sales leads
- Create awareness and interest in ninjacart services
- Find ways to solve customer problems through ninjacart service
- Convert customer into ninjacart platform
- Meet 20 new prospects everyday
- Onboarding of Customers
- Training customers on ninjacart sales process - Ordering, delivery, Returns and collections
- Do’ and Don’t of customers - what will get them blocked or rewarded
- Help customers install ninjacart mobile app and train them to use order app
- Build a strong relationship with customers through trust and reliability - At no point, you should break customer trust
- Passion to solve customer problems and queries proactively
- Find ways to improve customer business genuinely - Customer walk-ins, sales, income or reduce cost
- Ensure daily orders from customers
- In case of drop in customer order frequency - do a root cause analysis, work with relevant internal stakeholders and get the customer back
- Customer should find value in each of your visit
- Grow customer basket size
- Identify opportunity to improve number of SKUs per order
- Explore ways to increase tonnage per order
- Reduce returns

Skills Required:

- Strong knowledge on Ninjacart sales process, services and products
- Local Market and competition knowledge and clear articulation of ninjacart advantages
- Strong negotiation and influencing skills to create win-win
- Give continuous feedback to internal teams to improve our customer service levels

Interview Process:
- Multiple Face to Face Rounds