Globiva is a leading Business Process Management company. We offer business value to our clients through innovative solutions and operational excellence in key industry verticals, including banking and financial services, insurance, manufacturing, telecommunications, travel and hospitality, e-commerce and retail. Our services include end to end solutions through Omni Channel platform by integrating voice, email, chat and social media. Our services are customized to meet ever growing and constantly evolving demands of end customers through innovative solutions.
Website: www.globiva.com
Profile Offered: Sales Executive
Job location: Gurgaon
Course Specialization: Any Graduate
Desired Experience: 0 - 5 years
Salary Offered: Rs 50,000 - 2,50,000 P.A.
Roles and Responsibilities:
1. Good communication skills.
2. Attending customer queries / sales over the phone and providing solutions through calls.
3. Resolving matters in the best interest of both the customer and the company.
4. Previous experience in Customer service and tele sales profile will be an added advantage.
5. Contributes to team effort by accomplishing related results as needed.
6. The customer is always right. You will need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
7. You will need to speak to customers about a product's different features and answer any questions they might have
Education:
B.A., B.Com., B.Sc., B.Tech/B.E., BBA, BBM, BBS, BMM, BMS
Work Experience:
0 - 2 Years
Salary
0.5 - 2.5 LPA
Industry
ITeS/BPO