Sales Consultant

About The Company:
From providing our clients with a group of trained experts to ripping the walls of hindering seamless communication, we at Vanan Online Services always believe in bridging gaps between two worlds. We love what we do and promise in actualizing goals of everyone who have put their trust on us. We offer professional services in the field of Transcription, Translation, Captions, Voice Over, Subtitling & Typing. Our team of professionals make it possible to say that perfection looks easy when it comes from us.

Website: https://vananservices.com/

Desired Experience: 0-2 Years

Target Batch Pass Out: 2017-2019

Course Specialization: Any Graduates

Job Location: Chennai

Salary: INR 1.80 LPA to INR 3.60 LPA 
(The final CTC will depend upon candidates’ performance during the interview and will be at the company’s discretion)

Date of Joining: Immediate

Bond: None

Tentative Interview Date*: Will be communicated post registration window is closed

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:
Vanan Online Services is a language company, we offer transcription, translation, voice-over, typing, captioning and other related services. As a sales consultant, you will be receiving inbound calls, chats and emails with service enquiries. Your role is to convert the enquiries you receive into sales. Once the customer is happy with the quote you’ve offered, you will be proceeding with the payment process and you will be moving the ticket to the concerned team to work on the project. Once the files are delivered to the client, you will be following up with the customer to see if they are satisfied with the service we’ve offered.

Skill Set Required: 
- Excellent written and verbal communication skills required.
- Typing Speed: 40 WPM.
- Strong analytical skills required.
- Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner.
- Process and respond to phone calls and chats received from clients.
- Need to be customer centric.
- Must be able to interact with external parties like customers and other teams comfortably.
- Should be willing to work in rotational shifts and over the weekend (if required).

Interview Process:
- Written Test(Comprehension task )
- Multiple Face to Face Rounds