Sales & Business Development Executive

About the Company:

zekeLabs is an ed-tech startup. The team here believes in building things that add value to the world, work that not just touches people’s lives and improves it, but also has a potential to redefine the world around us.We believe in inspiring people to do great things. Inspired individuals can create great value and influence lives. The way to inspire individuals to do great is by setting great examples. Are you someone who believes in what we do? Are you great at what you do? Come, join the tribe, and let’s make that impact - together.

Website: www.zekeLabs.com

Job location: Bangalore

Desired Experience: 0-1 Years

Batch: 207-2018

Probation/Training Period: 6 Months

Bond: None

Salary: INR 3 LPA to INR 4 LPA (Performance based incentive 50k - 1.5L)
             
(The final CTC will depend upon candidate’s performance in the interview and will be at the company’s discretion)

Course Specialization: B.Tech/BCA/BBA/MBA

Tentative date of joining: Immediate

Tentative date of interview: Will be communicated post registration window is closed.

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:

Sale and Business Development role at zekeLabs is different. The goal is not just to deliver what client is seeking, but to deliver happiness. The role is about building relationships with the lead and helping them to make the best decision.We are looking for Associates in our Sales and After sales support team.The role will involve lead generation, cold calls and pitching the product/services of the organization to the prospects.Working in the team requires skill sets of great communications, handling customers and coordinating with other team members. We do not have boundaries between sales and after-sales support. Delighting the customer is everyone's responsibility and is important at every stage of the interaction.

Responsibilities and Duties

- Responsible for both identifying and selling to new clients. Making cold calls to the clients to explain the offerings.
- Team with channel partners to build pipeline and close deals.
- Drive sales revenue across our B2B / B2C verticals.
- Understand customer needs and requirements. Create product collateral/presentations.
- Responding to inquiries and queries from customers and provide a thorough and speedy resolve/information via Calls, Emails & Chats.
- Log customer queries in CRM.
- Keep follow up on customer issues and open complaints and provide timely closures.
- Provide feedback to Business Team on basis of customer requests and complaints.
- Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
- Maintain our knowledge base documents. Write, edit and help create content whenever necessary.

Skills Required:  
- Preferable but not mandatory prior sales and business development experience.
- Strong phone presence and experience dialling dozens of calls per day.
- You should be empathetic to customers and can easily put yourself in their shoes. You need to listen and understand well.
- You write well. You know exactly what word or punctuation to use based on the context.
- We work 24*7, considering we now are growing and expanding rapidly. We expect you to be comfortable working extended hours, if needed.
- Effective communication skills.
- Effective management (time and people) skills.
- Ability to thrive effectively under pressure.
- Ability to multi-task, prioritize, and manage time effectively
- Good problem-solving skills, Result oriented and driven.

Interview Process:
- First round – Telephonic
- Second round  - F2F
- Third round – Team meeting & Leadership