Relationship Manager Executive

About The Company:
NoBroker is a 6-year-old disruptive real-estate platform that makes it possible to buy/sell/rent a house without paying any brokerage. NoBroker also enables owners and tenants to interact with each other directly by using our technologically advanced platform. NoBroker is the brainchild of Amit, Akhil and Saurabh, who are alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad respectively in the year 2014. NoBroker was started because all of them believed that paying hefty brokerage cannot be the only option to find a new home. With this vision, the trio set out to change the real estate landscape in India. In the last 6 years, NoBroker has helped over lakhs of people find housing at almost minimal cost. With three rounds of funding of $151mn, it is well funded by key US, Indian, Japanese & Korean investors like Tiger Global, General Atlantic, SAIF Partners, KTB ventures and BeeNext. NoBroker is headquartered in Bangalore with a team of 4000+ employees. Apart from Bangalore we are happy to serve cities i.e. Mumbai, Hyderabad, Pune, Chennai, Delhi & NCR.

Website: https://www.nobroker.in

Job Location: Bengaluru

Desired Experience: Freshers

Course Specialization: B.E/B.Tech/BBA/MBA

Target Batch: 2021

Salary: INR 4.5 LPA - INR 5.5 LPA
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Tentative date of interview: August 2021

Tentative date of joining: immediate

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:
Role and Responsibilities:
- Act as relationship manager for the Paid customers of NoBroker.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Identify and assess customers’ needs.
- Service customer in finding the right tenant / house as per the requirement of customer.
- Dial outbound and attend inbound calls from customers and leads.
- Use internal tools and methods to provide best possible service to the customer.
- Negotiate with leads on behalf of customers.
- Keep customers up-to date on the progress of his account.
- Follow communication procedures, guidelines and policies.
- Go extra mile to provide excellent customer service.

Employee Value Proposition:
- Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.
- Employees get free lunch and snacks.
- Employees are promoted every 6 months. Outstanding performers get promoted every quarter.
- Monthly reward and recognition to outstanding performers.
- Accelerated growth of employees and can become Assistant Manager in as early as 2years.
- Regular team parties and Annual Day outing for all employees.

Qualification and Education Requirements:
- Education- Graduation/HSC qualified.
- Excellent verbal and written communication skills.
- Good Interpersonal skills, numerical and analytical ability.
- Decision making skills.
- Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred.
- Proficient in MS-Office (Excel, Word).
- Should be flexible for day shift- (9-hour of login between 8 AM - 10PM).
- Comfortable with working 6 days a week and the week off will be onweekday.

Interview Process:
- HR Screening Round
- Aptitude Test
- Final Hiring Manager Round