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Relationship executive for Contact Center
About The Company:
QIK ROOMS are India’s fastest growing network of affordable premium hotels. Yes, “affordable premium”– allow us to use these two seemingly oxymoronic words together because we at Qik Stay believe luxury is everyone’s necessity! The company is expanding faster than the speed of light and invite you to be a part of this social change, what we like to call #Affordable Luxury with operations in the major cities in India and our beloved neighbor Nepal, we want to revolutionize the way people stay away from their homes.
Job Profile: Relationship executive for contact center
Job Location: Delhi
Desired Experience: Minimum 6 Months
Course Specialization: Any Graduate
Training/Probation Period: 6 Months
Salary: INR 1.2 – 1.8 LPA (The salary depends on the skills/performance in the interview round of the candidate)
Date of Joining: Immediate
Tentative Interview Date*: Will be communicated post registration window is closed.
*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
- Determines requirements by working with customers, inbound and outbound calls, and customer relation.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Good communication skills is must.
- Able to handle the queries of customers or clients.
- Flexible to work in night shifts also.
- Multiple Face to Face Rounds
Note: Male candidate will be preferred.
- Job Responsibilities: Relationship executive for Contact Center
- Education: B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Sc.(Hons.), B.Tech/B.E., BBA, BBM, BBS, BCA, BCM
- Work Ex: 0 - 1 yrs
- Salary: 1.8 Lacs
- Industry: IT