Product Support

Website : http://www.synlog.net

Job Profile : Product Support

Job Location : Kuala Lumpur(Malaysia)
Note: Only Malaysian candidates must apply.

Desired Experience : Freshers

Course Specialization : Computer Science Graduates

Batches : 2016

Salary : 2,000 to 3,500 MYR per month

Tentative Date of Joining : 30 to 40 days from the date of selection

Interview Process:
-3 Rounds of Technical Interviews(Telephonic)

Tentative Date Of Interview : Will be communicated post registration window is closed.

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description :
Candidates will be responsible to :
-Execute ad-hoc tasks
-Provide guidance and consultative technical expertise to front line General Support and DFP Service Relationship Managers (SRMs)
-Provide two-way communication and collaboration on monthly product release cycles and customer-centric product development.
-Serve as point of contact for projects led by our escalation management team to improve client experience and internal operational effectiveness (user acceptance testing, prioritization process liaison, emergency paging process, new feature release launches)

Skill Set Required:
-HTML, CSS, Javascript
-Command over English and Mandarin languages.